Netgear C7000v2 Xfinity Issues: Why is Xfinity Blaming Router
Recently, a Netgear cable modem router owning a C7000v2 model blamed his modem router for causing issues. According to him, the router-modem combo was making use of Xfinity internet services. At first, he thought that the problem was with internet services. But, when he contacted his ISP, he came to know that something was wrong with the router’s settings or other parameters. Why did Xfinity blame his router? What can be done to address Netgear C7000v2 Xfinity issues? Let us try to find out.
Netgear C7000v2 Xfinity Issues: Reason
You might be facing issues with your Netgear modem router combo utilizing Xfinity services because of a poor selection of wireless channels. Therefore, before you conclude anything and kick-start the troubleshooting process; you should know how a wireless channel selection is affecting the performance of the Netgear C7000v2 modem router.
Why is WiFi Channel Affecting C7000v2 Efficiency?
The WiFi channels in the networking device can be compared directly with a busy highway having numerous lanes. The lesser traffic the lane has, the lesser the struggle a vehicle has to do in order to pass it. Similarly, the modem router’s WiFi signals struggle to pass through an improperly selected WiFi channel i.e. the crowded one. So, we suggest you change the channel through the routerlogin.net setup URL. If you want to know the instructions, have a look at the next section.
Change WiFi Channel to Fix Netgear C7000v2 Xfinity Issues
This is to inform you that your geographical location determines which channel can be used. Therefore, there is a chance that some channels won’t be available. Here’s how you can change the modem router’s WiFi channel to resolve C7000v2 and Xfinity issues:
- Load an internet browser on a computer connected to the Netgear C7000v2 network.
- Access routerlogin.net or 192.168.0.1.
- On the login window, enter admin and password into the Username and Password fields.
- Now, on the BASIC Home screen, find ADMINISTRATION under ADVANCED.
- Click WIRELESS CHANNEL and choose the radio button (2.4 or 5 GHz).
- Select CHANGE CHANNEL.
- Choose a different channel setting in the CHANNEL list on the WIRELESS SETUP page.
- Click APPLY.
Is your Netgear router modem combo still giving issues? If yes, then you should not wait to give a shot at the techniques mentioned ahead.
Solved: Netgear C7000v2 Xfinity Issues
Performing a power cycle of the cable modem router will provide the troubleshooting process a great boost. So, it is recommended that you switch off the C7000v2 router and keep it idle for a few moments. After that, you can power it up again and start the troubleshooting process.
1. Remove WiFi Interference
There is a possibility that something is wrong with the placement of your cable modem router. Maybe you have kept it at a place where it is experiencing WiFi signal interference. If you don’t know, then let us tell you that objects and devices that stop the WiFi signal from reaching its final destination are called signal interference-creating factors. For example, televisions, microwave ovens, baby monitors, aquariums, treadmills, washing machines, metal studs, etc. Your C7000v2 modem router must be away from such factors.
2. Monitor Internet Traffic and Set the Volume
You can also monitor the incoming internet traffic on your modem router on the network and set limits if you are unhappy with its combination with Xfinity services. Perhaps, you are trying to connect too many devices to the network of the modem router. Don’t worry! Simply ENABLE TRAFFIC METER and SET TRAFFIC VOLUME CONTROL. You can do this by accessing the routerlogin.setup URL on a device connected to the WiFi network of the cable modem router.
Bonus Tip: You can view the list of devices connected to your network and block unauthorized users via their MAC address. This will stop the WiFi network from getting leeched and you will notice a great improvement in the performance of your Netgear C7000v2 cable modem router.
The Concluding Words
You can easily resolve Netgear C7000v2 Xfinity issues by changing the wireless channels, performing a power cycle, removing interference, and enabling the traffic meter. Applying some of these tips will require you to access the dashboard of the router. We are now anticipating that after doing what we’ve just discussed, you will address the performance issues related to your cable modem router and Xfinity services and won’t blame the C7000v2 router anymore.
On the off-chance, the issue persists; you are supposed to restore the modem router’s current configuration to the default values. You can do so with the help of the RESET button present on the hardware of the cable modem router. Press it for a few seconds and the process will be completed. Do not forget to reconfigure your Netgear C7000v2 after you are done resetting it.